PRODUCT RETURN POLICY

You may request an RMA to return equipment for repair . Please submit your request using our automated RMA System.

1. Create a Request for RMA by logging in to our RMA website. If you do not have an account yet, please click "Create an Account" and provide accurate information such as name, shipping address and a valid email address.

2. Please provide a detailed description of the reason for sending the equipment in for repair.

3. We will review your request within 2 business days, do not send you item until you have received an RMA Number. You will receive a notification email when your RMA Request is approved. You can also log in to our system anytime to check the status of your request.

4. Upon receiving an RMA Number, login to our website to print your RMA form and packaging slip. Ship your item. NOTE: Please ship only the equipment that needs repair / service.

5. You can monitor the status of your return (24x7) by logging into our website.